Privacy Policy

This Privacy Policy applies to all personal information collected through the websites, applications, online learning platforms, and related digital services operated by Impetus Healthcare Skills Private Limited.

This Policy may be supplemented or modified by additional privacy notices applicable to specific services, programs, or transactions.

We collect information from users through direct interactions and through automated technologies associated with the use of our Services.

Users may be required to create an account and complete a registration process in order to access specific features, educational programs, assessments, or services offered by the Company.

When users access or interact with our Services, certain technical and usage-related information may be collected automatically through cookies, web beacons, server logs, and similar technologies.

Such information may include:

• Internet Protocol (IP) address
• Browser type and browser version
• Operating system
• Device identifiers and device configuration details
• Mobile platform information
• Access dates and times
• Usage patterns and interaction data within the Services

We may use aggregated or anonymized information for analytical, statistical, research, and operational purposes where such information does not identify any individual personally. Users may modify browser settings to refuse or restrict cookies; however, certain functionalities of the Services may not operate effectively if cookies are disabled.

The personal information collected by the Company may be used for the following purposes:

• To provide access to educational programs, training modules, assessments, certifications, and related services
• To process registrations, applications, transactions, and payments
• To communicate with users regarding services, updates, notifications, and support requests
• To provide technical assistance and customer support
• To personalize and improve user experience
• To develop, evaluate, and enhance our educational services, digital platforms, and operational processes
• To conduct research, audits, reporting, and usage analysis
• To ensure security, integrity, and proper functioning of the Services
• To inform users about new courses, programs, events, surveys, promotional offers, and other relevant communications
• To comply with legal, regulatory, and institutional obligations

We may also combine information collected through online and offline sources, affiliated entities, or authorized third parties for the purposes described herein.

Personal information may be shared with:

• Authorized service providers, consultants, agents, and technology partners engaged for operational and administrative support
• Affiliates, subsidiaries, and associated entities of Impetus Healthcare Skills
• Academic institutions, sponsors, professional bodies, or organizations associated with educational or certification activities
• Payment processing agencies and financial institutions for transaction-related purposes

Where users access institutional or subscription-based learning services, relevant usage information and academic performance data may be shared with the sponsoring institution for educational administration, reporting, subscription management, assessment, and remediation purposes.

The Company reserves the right to disclose personal information where such disclosure is necessary to:

• Comply with applicable laws, regulations, legal proceedings, court orders, or governmental requests
• Enforce the Company’s terms, policies, and legal rights
• Prevent, investigate, or address fraud, cybersecurity incidents, unauthorized access, or unlawful activities
• Protect the rights, property, safety, and security of users, employees, or the public
• Facilitate mergers, acquisitions, restructuring, transfer of assets, or business transitions involving the Company

Certain areas of the Services may permit users to post comments, discussions, feedback, or other content in publicly accessible sections.

Any information voluntarily disclosed in public forums may be viewed, collected, or used by third parties and may become publicly searchable. Users are advised to exercise discretion when sharing personal information in such areas.

Registered users may review and update their account information through their user account login credentials.

Users may also request access to personal information maintained by the Company or request correction, modification, or deletion of such information, subject to applicable legal and operational requirements.

While the Company will make reasonable efforts to honor deletion requests, certain information may be retained:

• For legal or regulatory compliance
• For legitimate business purposes
• In archived or backup systems for a limited duration

Impetus Healthcare Skills employs reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Despite our best efforts, no method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge and accept such inherent risks associated with digital communication and online services.

Personal information may be processed, stored, or transferred to servers and facilities located outside the user’s country of residence where data protection laws may differ.

By using the Services, users consent to such international transfer and processing of their information in accordance with this Privacy Policy.

Impetus Healthcare Skills reserves the right to revise, amend, or update this Privacy Policy at any time without prior notice.

Any modifications shall become effective immediately upon posting on the official website or digital platform, together with the updated revision date.

Users are encouraged to review this Privacy Policy periodically.